Samsung says it will pay owners of its Galaxy Note 7 to buy other brands’ phones. The South Korean tech giant made the offer to its customers in its home country and the United States.
Tim Baxter, Samsung Electronics America’s president and chief operating officer, said: “We appreciate the patience of our consumers, carriers and retail partners for carrying the burden during these challenging times. We are committed to doing everything we can to make this right.”
The company explains it will offer up to $100 in bill credit to consumers who exchange their Note 7s for any Samsung smartphone in the US, but will also offer $25 for those who simply take a full refund or exchange for another brand’s smartphone, says a TIME report.
Samsung’s stumble has opened the door to rising rival Huawei, nemesis Apple and the new threat of Google’s own-brand Android Pixel smartphones, the report adds.